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Privacy Policy

Last updated: May 23, 2026

1. Introduction

GoldstreamAI LLC (“we,” “us,” “our”) operates the website goldstreamai.com and provides AI-powered website design, hosting, and chatbot services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, and password when you sign up.
  • Business information: Business name, industry, and description provided during onboarding or demo creation.
  • Communication data: Messages sent through our contact form, chatbot, email, or messaging platforms.
  • Payment information: Billing details processed through Stripe. We do not store credit card numbers on our servers.

Information Collected Automatically

  • Usage data: Pages visited, features used, time spent, and navigation patterns on our site and hosted customer sites.
  • Device data: Browser type, operating system, IP address, and screen resolution.
  • Cookies: We use essential cookies for authentication and session management. Analytics cookies are used only with your consent.

AI Chatbot Data

When visitors interact with an AI chatbot on a customer site, their messages and the AI responses are processed to provide the service. We may retain anonymized conversation data to improve chatbot quality. Personally identifiable information from chatbot conversations is not used for advertising.

3. How We Use Your Information

  • Provide, maintain, and improve our website and chatbot services
  • Process transactions and send related billing information
  • Send technical notices and support messages
  • Respond to your comments, questions, and requests
  • Communicate about new features, products, or services (with opt-out)
  • Monitor and analyze usage trends to improve our services
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share data only in the following circumstances:

  • Service providers: Third-party vendors who help us operate our services (hosting, payment processing, email delivery). Each provider is contractually obligated to protect your data.
  • Legal requirements: When required by law, subpoena, or government request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.
  • With your consent: When you explicitly authorize sharing.

Our key service providers include:

  • Vercel — website hosting and deployment
  • Stripe — payment processing
  • Clerk — authentication and identity management
  • Resend — transactional email delivery

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted data storage, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access.

6. Data Retention

We retain your account data for as long as your account is active. Demo sites that expire are archived after 30 days and permanently deleted after 90 days. You may request deletion of your account and associated data at any time by contacting us at info@goldstreamai.com.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at info@goldstreamai.com.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

View our Terms of Service →